Frequently Asked Questions

  • Please see our SELL AT FREESTYLE page for a detailed description of our buying process.

  • We accept clothing, accessories, and shoes for adults, and all genders. We look for items that are in excellent, like-new, or gently used condition, name brands, vintage, current trendy styles, and items for the current season. See our WHAT WE’RE BUYING page for the most up-to-date style and trends we accept!

  • Some brands we love include, but are not limited to:

    Urban Outfitters, Levi’s, Nike, Madewell, Everlane, Zara, Free People, Brandy Melville, Abercrombie & Fitch, lululemon, Reformation, Anthropologie, Birkenstock, Dr. Marten’s, ASOS, and so much more! See our WHAT WE’RE BUYING page for the most up-to-date style and trends we accept!

  • We're passionate about fashion for everyone, which is why we're eagerly encourage our customers to bring in their plus-size clothing. We welcome all sizes XL and up to bring in their clothes to sell to FreeStyle! Plus Brands we are looking for:

    Lucy & Yak, Dolls Kill, Cider, Skims, Princess Polly, Madewell, Savage X Fenty, ASOS, Selkie, Good American, H&M, Dickies, Carhartt, The Northface, Tunnel Vision, Nike, Reformation, and Big Bud Press

  • Our buyers go through an extensive training process and are in the know of current trending styles and brands. FreeStyle is highly curated and we want to offer the best of the best to our customers. We price based on a few different factors including: style, condition, brand, original retail value, and demand.

  • No! Unlike a consignment store, FreeStyle pays cash out right. You will receive your cash after our buyers have finished evaluating your items.

  • Nope! FreeStyle buys on a first-come, first-served basis. You can drop off your items anytime and pick up your cash the following day!

  • Unclaimed items left in the store for more than 24 hours are subject to donation. Cash for items may be claimed up to 30 days after drop off.

  • FreeStyle buyers go through hundreds of items a day and we can only take what we think we can sell and what our current inventory needs. If FreeStyle passes on your items, don’t let it discourage you from trying to sell again. We recommend going over our selling tips on our SELL TO FREESTYLE page before dropping off!

  • FreeStyle does offer a consignment option for higher end designer brand items. Most items we buy outright on the spot. Consigning an item means you must wait for the item to sell before being paid. This allows us to price items at a higher price point, and you will receive 50-70% of the selling price back in a check after the item sells.

  • FreeStyle does not accept: maternity, prom dresses, formal wear, business suits, undergarments, children’s clothing, jewelry, furniture, suitcases, or used swimwear.

  • All sales are final.

  • In an effort to continue keeping our prices low while paying our employees a fair living wage, a 3% Living Wage Surcharge is

    ​automatically added to all purchases. All funds collected go directly to our employees.

    Customers may opt out of this by informing their cashier prior to payment.